If you own a business, you may have received a negative review on your Google My Business profile over time.
In many circumstances, Google will not remove a negative review because it does not fit the categories outlined in their Prohibited and Restricted Content standards.
However, in many cases, Google will likely erase negative ratings and reviews if they include spam or fake content, hate speech, and offensive language.
In this blog, we will discuss nine negative reviews that Google will remove from a company listing. Furthermore, you can also buy Google reviews to balance the negative ones.
Does Google Automatically Remove Reviews?
Yes, Google automatically removes reviews. This usually happens due to IP address issues, when someone posts many reviews for the same network location, or when the review includes a word that Google dislikes, such as profanity or racial words.
The Google review filter runs regularly and removes multiple reviews that are judged bogus simultaneously. The filter does not operate in real-time, so a review could be on a business’s listing for months before disappearing, along with several other reviews.
Types Of Negative Reviews Google Will Possibly Remove
Google’s review guidelines are designed to keep the internet reliable by eliminating negative or false reviews. You may save your online reputation by reporting reviews that violate your standards.
Here are the nine types of negative reviews Google will Possibly remove-
- Conflict Of Interest
Suppose a competitor has put some harmful content on your company’s page to manipulate your ratings. In that case, Google may view this as a conflict of interest and take action to delete the review.
It’s vital to remember that whenever someone leaves a review, other users and Google can see all of the reviews they’ve submitted under their username and ID.
Google utilizes this to determine how reputable the person and their reviews are, which may influence whether their post is removed from your page.
- Spam And Fake Content
Reviews that provide false information about a business may be labeled fraudulent content.
For example, a consumer may upload a profile photo of a celebrity or a phony image that indicates a fake user profile, most likely made to publish fraudulent reviews. Google will remove the spam and fake reviews.
Another form of bogus review is when a user leaves a nasty review using an erroneous business name or an employee who does not work there. Once it is established that your business does not employ somebody with that name, the process for removing the review will begin.
- Wild, Baseless Accusations
Google will remove reviews that make unsubstantiated claims or accusations, contain defamatory or harmful language, and lack specific details or evidence.
For example, a reviewer claims, “This business is a scam!” without providing any evidence. There is no evidence to support this false charge, and the language used is absurd, thus, the review is eventually withdrawn.
- Scandal Reviews
If a company was recently involved in a viral issue or controversy, they may receive numerous evaluations from people who are not actual customers.
For example, a reviewer wrote, ‘I know that the proprietor of PQR Company has a criminal record. Do you want to entrust them with your business?”
In this review, the reviewer uses personal information about the owner to damage the company’s reputation. Google will remove these since they are the outcome of mob mentality and, therefore, invalid.
- Sneaky Competitors
If a user publishes an inferior review for one firm and then instantly leaves an ecstatically favorable one for your major competitor, the reviews are likely false and may be from the competition themselves. Google will remove them on evaluation.
- Multiple Locations
It is extremely unlikely for a single person to visit all of a company’s locations, especially if they are spread across the country. If a single person has left reviews for all franchise locations, the reviews are most likely false and will be removed.
- Hate Speech
If your company has received a negative review that includes specifics about someone’s religion, gender, age, sexual orientation, or appearance, this might be considered hate speech.
Such reviews may fall under Google’s guidelines for harassment and bullying, and Google may act and remove the review.
- Offensive Content
This category may include reviews that contain obscene or profane language. Once notified, Google may begin removing the reviews from your Google My Business page. Until a review is removed, Google may blur any offending phrases, preventing others from reading them.
For example, “The owner is a [personal insult] who does not care about his customers.” This includes personal assaults and insults; Google will remove this review.
- Ex-Employees
Employees fired or quit are understandably dissatisfied with their working conditions. However, submitting unfavorable evaluations of a business based on their experience as employees rather than consumers violates Google’s review criteria and will be removed.
Conclusion
Google proactively eliminates malicious and false reviews to preserve a reliable online community.
Businesses and individuals can safeguard their online reputation by being aware of the negative reviews mentioned in the blog.To simplify your review approach, guarantee compliance with Google’s regulations, cultivate a positive online reputation and increase credibility and trust. Visit Buyreviewz, a review management service, to protect your internet reputation!
